diff --git a/scripts/langindex.json b/scripts/langindex.json
index 02f70f51f..a022f6a59 100644
--- a/scripts/langindex.json
+++ b/scripts/langindex.json
@@ -1932,6 +1932,7 @@
   "core.login.errorqrnoscheme": "local_moodlemobileapp",
   "core.login.errorupdatesite": "local_moodlemobileapp",
   "core.login.exceededloginattempts": "local_moodlemobileapp",
+  "core.login.exceededloginattemptsfallback": "local_moodlemobileapp",
   "core.login.exceededloginattemptssupportsubject": "local_moodlemobileapp",
   "core.login.exceededpasswordresetattempts": "local_moodlemobileapp",
   "core.login.exceededpasswordresetattemptssupportsubject": "local_moodlemobileapp",
diff --git a/src/core/features/login/components/exceeded-attempts/exceeded-attempts.html b/src/core/features/login/components/exceeded-attempts/exceeded-attempts.html
index aea9a4a2d..45a3e6da9 100644
--- a/src/core/features/login/components/exceeded-attempts/exceeded-attempts.html
+++ b/src/core/features/login/components/exceeded-attempts/exceeded-attempts.html
@@ -1,11 +1,11 @@
-<ion-card *ngIf="canContactSupport" class="core-danger-card">
+<ion-card class="core-danger-card">
     <ion-item>
         <ion-icon name="fas-exclamation-triangle" slot="start" aria-hidden="true"></ion-icon>
         <ion-label>
             <p>
                 <ng-content></ng-content>
             </p>
-            <ion-button fill="outline" color="medium" (click)="contactSupport()">
+            <ion-button *ngIf="canContactSupport" fill="outline" color="medium" (click)="contactSupport()">
                 {{ 'core.contactsupport' | translate }}
             </ion-button>
         </ion-label>
diff --git a/src/core/features/login/lang.json b/src/core/features/login/lang.json
index c47569d23..00561e866 100644
--- a/src/core/features/login/lang.json
+++ b/src/core/features/login/lang.json
@@ -28,7 +28,8 @@
     "errorexampleurl": "The URL https://campus.example.edu is only an example URL, it's not a real site. <strong>Please use the URL of your school or organization's site.</strong>",
     "errorqrnoscheme": "This URL isn't a valid login URL.",
     "errorupdatesite": "An error occurred while updating the site's token.",
-    "exceededloginattempts": "Need help logging in? Try recovering your password or contact your site support",
+    "exceededloginattempts": "Need help logging in? Try recovering your password or contact your site support.",
+    "exceededloginattemptsfallback": "Need help logging in? Try recovering your password.",
     "exceededloginattemptssupportsubject": "I can't log in",
     "exceededpasswordresetattempts": "It seems you are having trouble accessing your account. You can contact your school or learning provider or try again later.",
     "exceededpasswordresetattemptssupportsubject": "I can't reset my password",
diff --git a/src/core/features/login/pages/credentials/credentials.html b/src/core/features/login/pages/credentials/credentials.html
index 7e8fbca42..19fb6ba74 100644
--- a/src/core/features/login/pages/credentials/credentials.html
+++ b/src/core/features/login/pages/credentials/credentials.html
@@ -35,7 +35,12 @@
 
         <core-login-exceeded-attempts *ngIf="supportConfig && loginAttempts >= 3" [supportConfig]="supportConfig"
             [supportSubject]="'core.login.exceededloginattemptssupportsubject' | translate">
-            {{ 'core.login.exceededloginattempts' | translate }}
+            <span *ngIf="canContactSupport">
+                {{ 'core.login.exceededloginattempts' | translate }}
+            </span>
+            <span *ngIf="!canContactSupport">
+                {{ 'core.login.exceededloginattemptsfallback' | translate }}
+            </span>
         </core-login-exceeded-attempts>
 
         <form [formGroup]="credForm" (ngSubmit)="login($event)" class="core-login-form" #credentialsForm>
diff --git a/src/core/features/login/pages/credentials/credentials.ts b/src/core/features/login/pages/credentials/credentials.ts
index d52ff07cf..15eac45e1 100644
--- a/src/core/features/login/pages/credentials/credentials.ts
+++ b/src/core/features/login/pages/credentials/credentials.ts
@@ -59,6 +59,7 @@ export class CoreLoginCredentialsPage implements OnInit, OnDestroy {
     showScanQR = false;
     loginAttempts = 0;
     supportConfig?: CoreUserSupportConfig;
+    canContactSupport?: boolean;
 
     protected siteConfig?: CoreSitePublicConfigResponse;
     protected eventThrown = false;
@@ -82,6 +83,7 @@ export class CoreLoginCredentialsPage implements OnInit, OnDestroy {
             this.siteConfig = CoreNavigator.getRouteParam<CoreSitePublicConfigResponse>('siteConfig');
             this.urlToOpen = CoreNavigator.getRouteParam('urlToOpen');
             this.supportConfig = this.siteConfig && new CoreUserGuestSupportConfig(this.siteConfig);
+            this.canContactSupport = this.supportConfig?.canContactSupport();
         } catch (error) {
             CoreDomUtils.showErrorModal(error);
 
diff --git a/src/core/features/login/pages/forgotten-password/forgotten-password.html b/src/core/features/login/pages/forgotten-password/forgotten-password.html
index 023840479..e1e06d5bb 100644
--- a/src/core/features/login/pages/forgotten-password/forgotten-password.html
+++ b/src/core/features/login/pages/forgotten-password/forgotten-password.html
@@ -11,7 +11,7 @@
 </ion-header>
 <ion-content>
     <div class="list-item-limited-width">
-        <core-login-exceeded-attempts *ngIf="supportConfig && wasPasswordResetRequestedRecently" [supportConfig]="supportConfig"
+        <core-login-exceeded-attempts *ngIf="canContactSupport && wasPasswordResetRequestedRecently" [supportConfig]="supportConfig"
             [supportSubject]="'core.login.exceededpasswordresetattemptssupportsubject' | translate">
             {{ 'core.login.exceededpasswordresetattempts' | translate }}
         </core-login-exceeded-attempts>
diff --git a/src/core/features/login/pages/forgotten-password/forgotten-password.ts b/src/core/features/login/pages/forgotten-password/forgotten-password.ts
index 2caaf696a..e6ca60a45 100644
--- a/src/core/features/login/pages/forgotten-password/forgotten-password.ts
+++ b/src/core/features/login/pages/forgotten-password/forgotten-password.ts
@@ -41,6 +41,7 @@ export class CoreLoginForgottenPasswordPage implements OnInit {
     siteUrl!: string;
     autoFocus!: boolean;
     supportConfig?: CoreUserSupportConfig;
+    canContactSupport?: boolean;
     wasPasswordResetRequestedRecently = false;
 
     constructor(protected formBuilder: FormBuilder) {}
@@ -67,6 +68,7 @@ export class CoreLoginForgottenPasswordPage implements OnInit {
         });
 
         this.supportConfig = siteConfig && new CoreUserGuestSupportConfig(siteConfig);
+        this.canContactSupport = this.supportConfig?.canContactSupport();
         this.wasPasswordResetRequestedRecently = await CoreLoginHelper.wasPasswordResetRequestedRecently(siteUrl);
     }
 
diff --git a/src/core/features/login/pages/reconnect/reconnect.html b/src/core/features/login/pages/reconnect/reconnect.html
index c82289263..b03e38df3 100644
--- a/src/core/features/login/pages/reconnect/reconnect.html
+++ b/src/core/features/login/pages/reconnect/reconnect.html
@@ -45,7 +45,12 @@
 
                 <core-login-exceeded-attempts *ngIf="supportConfig && reconnectAttempts >= 3" [supportConfig]="supportConfig"
                     [supportSubject]="'core.login.exceededloginattemptssupportsubject' | translate">
-                    {{ 'core.login.exceededloginattempts' | translate }}
+                    <span *ngIf="canContactSupport">
+                        {{ 'core.login.exceededloginattempts' | translate }}
+                    </span>
+                    <span *ngIf="!canContactSupport">
+                        {{ 'core.login.exceededloginattemptsfallback' | translate }}
+                    </span>
                 </core-login-exceeded-attempts>
             </div>
             <form *ngIf="!isOAuth" [formGroup]="credForm" (ngSubmit)="login($event)" class="core-login-form" #reconnectForm>
diff --git a/src/core/features/login/pages/reconnect/reconnect.ts b/src/core/features/login/pages/reconnect/reconnect.ts
index 7389470ce..f22cd949b 100644
--- a/src/core/features/login/pages/reconnect/reconnect.ts
+++ b/src/core/features/login/pages/reconnect/reconnect.ts
@@ -61,6 +61,7 @@ export class CoreLoginReconnectPage implements OnInit, OnDestroy {
     showLoading = true;
     reconnectAttempts = 0;
     supportConfig?: CoreUserSupportConfig;
+    canContactSupport?: boolean;
 
     protected siteConfig?: CoreSitePublicConfigResponse;
     protected viewLeft = false;
@@ -108,6 +109,7 @@ export class CoreLoginReconnectPage implements OnInit, OnDestroy {
             this.siteUrl = site.infos.siteurl;
             this.siteName = site.getSiteName();
             this.supportConfig = new CoreUserAuthenticatedSupportConfig(site);
+            this.canContactSupport = this.supportConfig.canContactSupport();
 
             // If login was OAuth we should only reach this page if the OAuth method ID has changed.
             this.isOAuth = site.isOAuth();