diff --git a/src/core/features/login/services/login-helper.ts b/src/core/features/login/services/login-helper.ts
index f1d37e681..fcb3abbd2 100644
--- a/src/core/features/login/services/login-helper.ts
+++ b/src/core/features/login/services/login-helper.ts
@@ -860,11 +860,11 @@ export class CoreLoginHelperProvider {
         const params: Record<string, string> = {};
 
         if (username) {
-            params.username = username;
+            params.username = username.trim();
         }
 
         if (email) {
-            params.email = email;
+            params.email = email.trim();
         }
 
         return CoreWS.callAjax('core_auth_request_password_reset', params, { siteUrl });