MOBILE-4059 login: Add error details for support

src/core/classes/errors/siteerror.ts

@@ -22,6 +22,7 @@ import { CoreUserSupport } from '@features/user/services/support';
 export class CoreSiteError extends CoreError {
 
     errorcode?: string;
+    errorDetails?: string;
     critical?: boolean;
     loggedOut?: boolean;
     contactSupport?: boolean;
@@ -31,6 +32,7 @@ export class CoreSiteError extends CoreError {
         super(options.message);
 
         this.errorcode = options.errorcode;
+        this.errorDetails = options.errorDetails;
         this.critical = options.critical;
         this.loggedOut = options.loggedOut;
         this.contactSupport = options.contactSupport;
@@ -68,6 +70,7 @@ export class CoreSiteError extends CoreError {
 export type CoreSiteErrorOptions = {
     message: string;
     errorcode?: string;
+    errorDetails?: string;
     critical?: boolean; // Whether the error is important enough to abort the operation.
     loggedOut?: boolean; // Whether site has been marked as logged out.
     contactSupport?: boolean;

src/core/features/login/pages/site/site.ts

@@ -386,10 +386,14 @@ export class CoreLoginSitePage implements OnInit {
         let errorMessage = CoreDomUtils.getErrorMessage(error);
         let siteExists = false;
         let supportPageUrl: string | null = null;
+        let errorDetails: string | undefined;
+        let errorCode: string | undefined;
 
         if (error instanceof CoreSiteError) {
             siteExists = !!error.siteConfig;
             supportPageUrl = error.canContactSupport() ? error.getSupportPageUrl() : null;
+            errorDetails = error.errorDetails;
+            errorCode = error.errorcode;
         }
 
         if (errorMessage == Translate.instant('core.cannotconnecttrouble')) {
@@ -413,6 +417,7 @@ export class CoreLoginSitePage implements OnInit {
                     handler: () => CoreUserSupport.contact({
                         supportPageUrl,
                         subject: Translate.instant('core.cannotconnect', { $a: CoreSite.MINIMUM_MOODLE_VERSION }),
+                        message: `Error: ${errorCode}\n\n${errorDetails}`,
                     }),
                 }
                 : {

src/core/services/sites.ts

@@ -296,19 +296,17 @@ export class CoreSitesProvider {
 
         // Check that the user can authenticate.
         if (!config.enablewebservices) {
-            throw new CoreSiteError({
-                message: Translate.instant('core.login.webservicesnotenabled'),
-                critical: true,
-                contactSupport: true,
-                siteConfig: config,
-            });
+            throw this.createCannotConnectError(
+                'webservicesnotenabled',
+                Translate.instant('core.login.webservicesnotenabled'),
+                config,
+            );
         } else if (!config.enablemobilewebservice) {
-            throw new CoreSiteError({
-                message: Translate.instant('core.login.mobileservicesnotenabled'),
-                critical: true,
-                contactSupport: true,
-                siteConfig: config,
-            });
+            throw this.createCannotConnectError(
+                'mobileservicesnotenabled',
+                Translate.instant('core.login.mobileservicesnotenabled'),
+                config,
+            );
         } else if (config.maintenanceenabled) {
             let message = Translate.instant('core.sitemaintenance');
             if (config.maintenancemessage) {
@@ -326,6 +324,29 @@ export class CoreSitesProvider {
         return { siteUrl, code: config?.typeoflogin || 0, service: CoreConstants.CONFIG.wsservice, config };
     }
 
+    /**
+     * Create an error to be thrown when it isn't possible to connect to a site.
+     *
+     * @param errorcode Error code.
+     * @param errorDetails Error details.
+     * @param siteConfig Site config.
+     * @return Cannot connect error.
+     */
+    protected createCannotConnectError(
+        errorcode: string,
+        errorDetails: string,
+        siteConfig: CoreSitePublicConfigResponse,
+    ): CoreSiteError {
+        return new CoreSiteError({
+            errorcode,
+            errorDetails,
+            siteConfig,
+            message: Translate.instant('core.cannotconnecttrouble'),
+            critical: true,
+            contactSupport: true,
+        });
+    }
+
     /**
      * Treat an error returned by getPublicConfig in checkSiteWithProtocol. Converts the error to a CoreSiteError.
      *